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Creative + Intelligent Research Approaches

Experts in Idea Creation + Workshop Facilitation

From Bristol to Buenos Aires + Beyond

Igniting Great Conversations + Experiencing Real Behaviour

Face-to-Face Encounters + Online Immersion

Specialists In Brand Futures + Strategies For Consumer Engagement

In-house Field Management + Recruitment

Always in High Spirits + With our feet firmly on The Ground

Integrated Qualitative + Quantitative Solutions

Founders

Amanda Anderton

Amanda started out in her family business dealing part-worn tyres in Yorkshire. Discontented with her life in overalls, she packed away her tyre iron and ran off to London to pursue her dream of becoming a social psychologist. Since then she has enjoyed a colourful journey to becoming co-founder of Hope + Anchor. With over 15 years in qualitative research and strategy under her belt, her voyage has taken her via the London School of Economics, Head of Insight at NPD agency WOWCO, and Group Research Director at 2CV.

Amanda firmly believes that powerful insights are the key to thinking more creatively in business and making better business decisions. This view has informed her creative approach to finding insights. She has filmed people cleaning their neighbours' toilet in pursuit of the ultimate germ-busting cleaning tool; generated new editorial content by taking newspaper journalists and their readers on a camping weekend in Scarborough; found new behaviour change messages by drag racing with teenage drug takers and ex-addicts; and played dodge ball with families across Britain to devise a strategy to help change their attitudes to healthy eating. She even danced with Bruce Forsyth, all in the name of better insight.

But it is her ability to turn insight into clear business strategy that really defines her work. She has provided the strategic insight that has helped launch new brand and editorial direction for The BBC, The Times, The Sunday Times, and The Sun; new games for EA; new products for Britvic, United Biscuits and British Bakeries; and new social marketing campaign propositions for Department of Health's Change4Life and Know Your Limits campaign, and the Home Office's FRANK campaign.

She has work published by The Journal of Social Psychology, The Department of Health, The Youth Citizenship Commission, and the AQR. She also bakes a mean Yorkshire pudding.

Darren Hanley

Darren has one of those faces that make people want to tell him things. All manner of things. This, combined with an inherent nosiness and a fascination with the nitty-gritty of people's everyday lives, means he was always destined to become a researcher.

After stints at a few agencies, Darren joined 2CV in 2000 where, with a handful of others, he helped grow the agency into a global player, before co-founding Hope + Anchor in 2012.

Over the years his sense of adventure and passion for understanding people from all walks of life has led him into an array of encounters around the world: From watching breakfast TV with families in Streatham, to lunching with music moguls in the Hollywood hills, to spending the night on the road with burley truckers in rural Germany. He even once infiltrated a hen party in Beijing. Through these encounters and many, many others, he knows that with empathy, genuine interest, and the right questions, he can reveal rich and fascinating insights.

Darren's great skill is in turning these insights into strategic solutions for his clients' business problems. And his client list and client retention record is testament to his strategic abilities. Clients who Darren started working with 10 years ago are still working with him today, and he has built strong and long-standing relationships with some of the most exciting and innovative companies around including Bacardi Brown-Forman, eBay, ITV, and the Virgin Group.

Darren specialises in the fashion, media and entertainment space, working on brand futures, NPD, consumer segmentation, and cultural analysis. He has a knack for making people from all backgrounds feel comfortable, so as well as being expert in creating meaningful conversations with consumers, is equally versed in working directly with those at the helm of organisations. Darren is frequently asked to facilitate sessions with CEOs and other senior personnel, utilising creative approaches to help brand owners make better business decisions.
Contact Darren and Amanda
Who's in the Creative Network?

Our Approach

When faced with fast-changing trends and the need to work miracles with tight budgets, we all need to think creatively.

Our clients come to us when they need insights to inspire new ways of thinking. Insights that have the power to shape big ideas. Insights that can generate growth and fuel competitive advantage.

Consider

We take the time to properly diagnose our clients' business questions.

We delve deep into our clients' business to ensure we understand the background to the questions and the perspective of key stakeholders. We also bring our expertise in understanding the broader world of brands, consumer behaviour, and socio-cultural trends to provide a context in which the questions sit.

By considering business questions in this way we ensure we deliver insights that create real business opportunities.

Combine

We explore our clients' business questions from many angles, and by embracing different perspectives in our work we are able to find the most compelling insights.

We draw upon a range of insight gathering techniques. We commonly use face-to-face qualitative research, ethnography, digital techniques, and cultural analysis. We also specialise in facilitating direct insight experiences for our clients through Consumer Exposure Sessions and our Insight for Innovation Workshops.

We collaborate with our network of creative thinkers and doers who bring their expertise to our projects when pitching, during our analysis, and by working with us to provide creative outputs. The collaborative spirit of our Creative Network is always underpinned with the intelligent thinking of the Hope + Anchor team.

Captivate

We understand that insight is the start of the journey for any business in the process of creating change. Insights need to capture attention. Insights need to spearhead action. Now and in the future.

We use a range of creative approaches designed to bring our insights to life and act as a tangible resource for future inspiration. We work with our Creative Network to tell powerful visual stories through photojournalism, film and animation. We also curate events and exhibitions that turn insights into live experiences.

We spend time defining the question in order to get to the right answer

We embrace different creative perspectives to deliver compelling insights

Who's in the Creative Network?
Although Evie is yet to start talking she has effortlessly mastered gesture control on her dad's iPad.

We Are A Strategic Insight Agency

Contact

hello@
hopeandanchor
london.com


020 7790 5414

Creativity is critical in today's fast-changing and highly competitive business world. It separates the great from the good and is the engine that drives long-lasting success. At Hope + Anchor we blend our creative insight gathering approach with intelligent thinking to help our clients solve their business problems. This blend is what we call Thinking Creatively.

News

Harper Collins Award Global Research Task
by Darren Hanley 15.5.2013
Hope + Anchor is excited to be working with Harper Collins undertaking a global strategic study of the Women's Fiction genre.
Hope + Anchor Win MRS 'Best Session' Award
by Darren Hanley 28.3.2013
We are thrilled to have won 'Best Session' at the MRS Annual Conference.

Based on research undertaken for John Lewis, our session focused on how the popular Structured Reality TV genre inspired a new qualitative approach to uncover rich emotional insights into purchase decision-making.

Intrigued? Eager to see our presentation for yourself? Get in touch and we will happily share our findings.
Like us on Facebook
by Darren Hanley 27.3.2013
We are now on Facebook pondering brands, marketing and culture.

www.facebook.com/hopeandanchorlondon
Feasting on Insights at Randall & Aubin
by Darren Hanley 6.3.2013
We are excited to be working with Randall & Aubin, undertaking dinner party discussions with regular, lapsed and potential customers, to provide brand strategy for this much-loved Soho institution.
Brown Forman Award UK Opportunity Task
by Darren Hanley 28.2.2013
Hope + Anchor will be working with Brown Forman to provide strategic insight to assess the business opportunity for the UK launch of one of its successful US brands.
Talking TOWIE at the MRS Conference
by Darren Hanley 21.1.2013
We are pleased to announce that we will be presenting at the upcoming MRS Annual Conference.

Our paper focuses on how adopting a structured reality approach to research can uncover rich emotional insights into consumer purchase decision-making.

Intrigued? Get in touch to find out more.
ITV awards brand relaunch research
by Darren Hanley 1.12.2012
Hope + Anchor is excited to be working with ITV to provide audience insight ahead of the broadcaster's upcoming brand relaunch.
Hope + Anchor on all things fashion
by Darren Hanley 6.11.2012
We will be presenting at an exclusive insight event at the Arts Club, Mayfair on Thursday 29th November.

Based on recent work conducted for John Brown Media, we will be Going Inside The Mind of A Fashion Shopper, describing how product and brand decisions are made, and revealing how omni-channel retailing is impacting on behaviour.

Get in touch if you would like to attend this event.
Zodiak Media Immersion Task Win
by Darren Hanley 23.10.2012
Hope + Anchor will be working with Zodiak Media to help the production company get under the skin and develop captivating programme ideas for a bullseye 14 year old female target audience.
Hope + Anchor has the X Factor!
by Darren Hanley 10.10.2012
Hope + Anchor is gearing up to undertake the second stage of an exciting audience research project for Britain's most talked about TV show, The X Factor.
Finlandia brand work win for Hope + Anchor
by Darren Hanley 16.9.2012
Brown Forman has asked Hope + Anchor to undertake an exciting project for premium vodka brand, Finlandia.
Hope + Anchor wins DFT Creative Testing
by Darren Hanley 15.9.2012
Fresh on the heels of completing proposition development workshops with Drink Drivers, the Department for Transport has commissioned Hope + Anchor to undertake creative development research to help generate the next big Drink Driving campaign.
Conversations with our creative network
by Darren Hanley 6.8.2012
As part of our ongoing series of conversations with our Creative Network, renowned trend consultant Jane Kellock gives her take on the key trends impacting brands today.
Plus check out Our Approach page for our conversation with Mike Tooby, former curator of the Tate St Ives, who talks to Hope + Anchor about the importance of thinking creatively in business.
John Brown Media Commissions Fashion Documentary
by Darren Hanley 6.8.2012
Production has begun on a film exploring women's relationship with fashion. Bringing together our Creative Network - documentary film makers, industry experts - with the Hope + Anchor team, the film will portray the female fashion relationship and the role inspiration sources play within the purchase journey.
Makeover TV gets a Makeover
by Darren Hanley 5.8.2012
Hope + Anchor will be spending the summer nosing around people's homes exploring Britain's appetite for home improvements to inform the future strategy for the TV makeover genre.
ITV commissions X Factor Work
by Darren Hanley 29.6.2012
ITV has commissioned Hope + Anchor to undertake an exciting audience research project for Britain's biggest TV show, The X Factor.
DfT Commissions Drink Driving Study
by Darren Hanley 28.6.2012
The Department for Transport has commissioned Hope + Anchor to conduct proposition development workshops with men who drink and drive to help generate the social marketing strategy and communications brief for the next big Drink Driving campaign.
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Twitter

Great write up of the MRS Conference in the latest @AQRUK InBrief (and not just because we are mentioned in it - honest!) #MRX
Fake tans ahoy as our TOWIE roadshow continues - today we are with BBC Worldwide sharing our award winning 'Structured Reality' research.
Talking trends in Women's fiction with bestselling author Cathy Kelly this morning. #publishing #trends http://t.co/2c9PEJDVxq
More on Thinking Creatively
The 60 year age gap all but disappears as Joan and Susie relive their favourite moments from Saturday night's TV.

Contact

Projects

To find out more about Hope + Anchor, or to talk to us about a project, please get in touch.

Creative Network

If you are interested in being part of our creative network please contact us by email and tell us a bit about yourself and how you would like to work with us.

Jobs

We are looking for intelligent people with creative spirit to join our team. Drop us an email if you think you have what we're looking for.
Val and Jim pride themselves on their adventurous holidays but wouldn't dream of going anywhere without packing a few home comforts.

EMAIL

hello@hopeandanchorlondon.com

CALL

020 7790 5414

Work

Projects

We work with lifestyle brands, predominately within the media, fashion and entertainment space. Our specialism is brand futures and strategies for consumer engagement. Since launching in May 2012 we have had the privilege to work with these exciting brands.

Praise

Exceptional research! Combining innovative design, incorporating approaches from social anthropology, with brilliant analysis. Standing room only presentations.

Alison Hardy

former Head of Behaviour Change Planning, Department of Health

Everything they produce is of the absolute highest standard. They are always thinking of new, innovative and exciting ways to tackle projects. I would confidently recommend Hope + Anchor to anyone.

Sarah Riding

Head of Audience Insight, Zodiak Media

Thorough and creative in their approach, and genuinely switched on, Hope + Anchor know how to engage with clients and help them get the best value out of their research investment. The team is brilliant to work with!

Francesca Namboka

Client Insight Analyst, Christie's

Hope + Anchor delivered a fantastically insightful analysis on one of our key programmes, with speed, a creative and tailored approach, and great flexibility. A great team and great results!

Isabelle Hierholz

Head of Audiences, ITV

HOPE + ANCHOR’s research for John Brown on fashion-loving women gave us a wonderfully in-depth look into women’s wardrobes and why they buy what they do. The research has helped us think differently about how we communicate with women as they decide what to buy.

Susannah Donnelly

Senior Insight Manager, John Brown Media

Hope + Anchor are creative thinkers, very reliable, and importantly, will challenge thinking when necessary. One further attribute is credibility which they have by the barrowload - which comes from hard work and being completely on top of the brief.

David Howells

Research Manager, News International

HOPE + ANCHOR'S research for Randall & Aubin delivered much more than I could have expected. In fact, the findings have been instrumental in changing the way we think about our business. I can't praise them highly enough!

Jamie Poulton

MD, Randall & Aubin

City analysts Seb and Piers know that in times of economic crisis looking after the pennies means the pounds will look after themselves.

Our Creative Network

Our close-knit community of creative thinkers and doers collaborate with us at every stage of the project lifecycle

Dr Janice
Denegri-Knott

Dr Janice Denegri-Knott is Senior Lecturer in Consumer Culture and Behaviour at Bournemouth University's Media School. Janice specialises in emerging consumer and digital cultures and transformative marketing, and is a member of the Emerging Consumer Cultures Group (ECCG). Janice has consulted for a range of commercial clients including Channel 4, ITV, and The Daily Telegraph. Janice brings an academic perspective to answering our clients' business questions, helping to shape and consolidate our consumer insight.

Jane Kellock

Jane is a creative eccentric and collector of people and things. A former Head of Design at TopShop and a Global Fashion Trend Forecaster for WGSN, Jane is now a fashion trend consultant and a regular contributor to lifestyle trend website Stylus, Viewpoint magazine and co-writer of The Women's Room blog. Jane provides Hope + Anchor with consultancy on global lifestyle trends, street-style analysis, and customer profile building. As an expert in social media, Jane also works with us to keep one step ahead of digital culture and helps to develop and implement our digital methodologies.

Laura Knox
& Tom Woodward

Laura and Tom are experts in visual storytelling. Laura is a renowned photographer who has worked with companies including Bacardi, The Body Shop, Virgin, and Volkswagen to provide powerful marketing imagery. Tom heads up the moving image arm of their business, Fathom Productions. Tom and Laura work closely with us to help turn our findings into exciting visual outputs. They shot the images and short films featured on the Hope + Anchor website.

Mike Tooby

Mike is an independent curator and researcher and is currently Associate Professor of Art and Public Practice at Bath Spa University. He was founding curator of Tate St Ives, a Director for Amgueddfa Cymru, and chair of Engage, the gallery education association. He has served on a variety of bodies, including the Arts and Humanities Research Council, Arts Council Wales and Arts Council England. Mike brings an unparalleled expertise in thinking creatively that adds a unique perspective to projects and guides how we approach our work.

Clem Woodward

Clem is one of the multi-award winning creatives behind Compare The Market's 'Meercat' campaign and O2's 'Thinking of You' campaign. An expert in turning insights into big ideas for brands, Clem brings his experience in the creative industries to our communication projects. Clem is a great addition in our workshops, helping to work up visually rich, well crafted ideas and propositions to make the outputs from our idea generation sessions immediately tangible.

Paul steals away from the office for a half hour to indulge in the latest celeb gossip.

Our Story

The hub of great creative thinking

Our story began in a pub. Over a drink or two we compiled a list of the ingredients that would make up our ideal insight agency. We talked about the importance of a clear and future-focused vision of the role of insight in our clients' business. We shared our frustration at the selling of methodologies by the yard and debriefs that go no further than the presentation. We agreed on what makes a standout piece of work and what doesn't.

We realised that a standout piece of work is when we are creative in our approach, work alongside creative people to help develop and express our thinking, and deliver research findings that truly create change.

So back to pubs...

This reminded us of George Orwell's depiction of his ideal London pub 'The Moon Under Water' (1946). Orwell saw the ingredients for his ideal pub as leading to a place of creativity and authenticity; a place where all were free to share their ideas and let them grow. Of course, Orwell's Moon Under Water didn't actually exist. Like us, he had experienced places that shared some of his ideal characteristics, but never all of them.

We set out to make our ideal a reality. And it seemed only natural we give our agency a pub name.

So Hope + Anchor was born.
Meet the Founders
Ben and friends pop down the local to catch up with their mates...on Facebook.
© Hope + Anchor 2013 • Design: Rosie Lee